Refund policy
Refund Policy
30-Day Money-Back Guarantee
If you are not 100% satisfied within the first 30 days after your order is delivered, send it back to us and we will give you a full refund.
Return shipping is on us
No need to worry about the cost of sending your pair back. We cover the return shipping.
How to start a return
- Write to us at support@zeluvashop.com with your order number.
- We reply with the return steps.
- Once your return reaches us, we refund your order in full to the original payment method.
Damaged or wrong item
If your order arrives damaged or is not what you ordered, write to us at support@zeluvashop.com and we will put it right.